Refund policy

All sales are final. Because our items are custom and made-to-order, we do not accept returns or exchanges.

Cancellations: You may cancel within 24 hours of placing your order for a full refund. After 24 hours, production may have begun and your order can no longer be cancelled or changed.

Damaged, defective, or our mistake: Contact us within 7 days of delivery with a photo at support@bossysambitions.com. We will review every legitimate issue and remake your item at no charge — or refund you if a remake isn't possible.

Please double-check spelling, sizes, and colors before confirming your order, because we create exactly what you approve.